Last updated: April 9, 2026
TrainerPay is operated by T.H.E. DOJO LLC. We take your privacy seriously and keep this policy as short and direct as possible.
To run the booking platform. Specifically: to let clients book sessions, to charge payments, to sync your calendar, and to notify you when things happen on your account. That's it.
We do not sell, rent, or share your personal data with third parties for marketing. Ever. The only parties who receive your data are the integrations listed above, and only the minimum needed to make the platform work.
We keep your account data for as long as your account is active. If you delete your account, we delete your personal data within 30 days, except where we're legally required to retain it (for example, financial records for tax purposes).
You can request a copy of your data, correct it, or delete your account at any time by emailing us. If you're in a jurisdiction with specific privacy laws (GDPR, CCPA, etc.), those rights apply to you.
We use industry-standard encryption (HTTPS, encrypted database storage) and limit access to your data on a need-to-know basis. No system is perfectly secure, but we take reasonable steps to protect what you trust us with.
Questions about this policy? Email support@trainerpay.com.